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320 Conrad Harcourt Way
Rushville, IN 46173
The City Utilities consists of three departments: water, wastewater and customer service. The water department is comprised of three employees. All three employees are operator/service personnel. The operators' duties include ensuring the water treatment plant and processes are operating soundly and efficiently,collect samples, meter reading and system maintenance and repairs. The service personnel duties include responding to customer requests, maintenance and meter reading.
The wastewater department is comprised of three employees: Two operator/service personnel and one laboratory technician. The operators' duties include ensuring the wastewater treatment plant and processes are operating soundly and efficiently, collect samples and perform maintenance. The service personnel duties include responding to customer requests and maintenance. The laboratory technician performs all lab tests and data analysis.
The Customer Service department is comprised of three employees: office manager, bookkeeper and customer service representative. The office manager provides billing, purchase orders, inventory and meter recording services. The bookkeeper provides financial, payroll and invoicing data.
The customer service representative receives payments, service requests and assists customers.
City Utilities also has a Facility Manager. He oversees all day-to-day functions within the Water Plant and Wastewater Treatment Facility.
The City Utilities is governed by a Utility Service Board, which is comprised of five members and the City Attorney:
The Utility board meets every third Wednesday of each month at 5 p.m. at the City Utilities business office located at 601 W 3rd Street and the public is invited.
The City Utility phone number is 932-4124. There is an answering machine for after hour non-emergency calls. Emergency calls can be made to the Police Department.
Utilities Department Email Directory:
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